About MOCEAN
Who We Are
Empowering Singaporean Businesses with an Easy-to-Use Web Portal
Since 2003, MOCEAN has enabled Singaporean businesses with a feature-rich web portal for enterprise messaging. From vibrant cafés in Bugis to cutting-edge startups in One-North, we simplify how businesses connect with customers—whether you’re sending reminders and updates or running full-scale SMS and WhatsApp campaigns.
We know how business flows in Singapore—efficient, focused, and relationship-driven. Our portal scales from local brands to regional players, combining an intuitive dashboard with real-time delivery reports, phone book management, message scheduling, personalization, interactive surveys/competitions/vouchers, and quick spreadsheet uploads—backed by 24/7 customer support.
Let’s simplify business communication, one message at a time.
Our Vision & Mission
Strengthening Connections for Singaporean Businesses
At MOCEAN, everything we do centres on a single goal: helping Singaporean businesses stay closely connected with their customers through an easy-to-use web portal for enterprise messaging—efficiently, securely, and without hassle. We make communication a reliable part of daily operations with real-time delivery visibility and always-on support.
Our Vision
To be Singapore’s trusted web-portal partner for enterprise messaging—delivering scalable, easy-to-use tools that elevate customer engagement with ease.
Our Mission
- Provide dependable web-portal tools that work seamlessly, with real-time delivery reporting and exportable campaign reports.
- Make broadcasts and campaigns easy to run for businesses of any size—with scheduling, personalisation, and phone book management built in.
- Support security & authentication use cases including 2FA/MFA, password resets, fraud alerts, and account verification.
- Empower Singaporean brands to connect confidently—at home or across borders—with global coverage to 200+ countries.
What Makes Us Different
Why Singaporean Businesses Trust the MOCEAN Web Portal
At MOCEAN, we help Singaporean businesses build stronger customer connections through an easy-to-use web portal for enterprise messaging. Here’s why we stand out:
Global Reach with a Singapore Focus
From Singapore to over 200 countries, deliver messages where they matter most—supported by global coverage and smart routing.
Speed You Can Count On
Run high-performance campaigns and track results in real time with detailed delivery reports for full transparency.
No-Code Tools Built for Teams
Launch broadcasts without developers using a feature-rich dashboard, message scheduling, personalization, phone book management, and quick spreadsheet uploads.
Support That Actually Cares
Get real help when you need it—24/7 customer support via email, phone, or Skype.
Got Any Questions?
Frequently Asked Questions (FAQs)
Find quick answers to popular queries about MOCEAN’s Web Portal in Singapore. Discover how to schedule broadcasts, check delivery status, and export reports—all with zero hassle!
Yes. If you use an alphanumeric Sender ID, it must be registered under Singapore’s Sender ID Registry (SSIR); unregistered IDs can be blocked from delivery.
Absolutely. You can send campaigns to Singapore and internationally, and there’s no fixed cap on how many numbers you submit in a single send.
Upload numbers in international format with the country code and digits only—no spaces, no “+” sign, and no leading zeros (e.g., 656XXXXXXX).
A standard SMS is up to 160 characters (or 70 for Unicode, like Chinese). Longer messages are split into segments and billed per segment; the system will show how many credits are used.
Get Started with the MOCEAN Web Portal Today
Ready to elevate your business communication in Singapore? Sign up and start with 10 FREE test credits, then launch your first campaign from our easy-to-use web portal.
Let’s Talk – We’re Here to Help
Got a question? Reach out to us at sales@moceansms.sg or simply fill out the form below—we’ll get back to you promptly.